Wondering why O2 turned-off 4G calls on your device, how to fix the problem, and what you have done to deserve it? You\u2019re at the right place. <\/p>\n\n\n\n
It\u2019s one thing getting cut off from your Auntie Mary on the phone while she\u2019s in the middle of one of her classic anecdotes. It\u2019s a different ball game entirely when your mobile connection just goes poof, followed by a pop-up notification, \u201cO2 has turned off 4G calls on your account\u201d. As far as day-ruiners go, O2\u2019s 4G calls turned-off issue takes the cake. The situation is even worse for businesses, where missing an important client call could end an ongoing business deal. <\/p>\n\n\n\n
In this article, we\u2019ll troubleshoot all the common reasons why O2 customers are getting said notification. We\u2019ll also show you what causes O2 4G calls to turn off, how to handle them with minimal disruption to your personal or business conversations, and how to prevent such problems and just start enjoying better call quality all around.<\/p>\n\n\n\n
4G calling means that you make and receive calls at 4G data speed unless your connection isn\u2019t stable. When 4G calling is turned off, your phone calls will depend on 2G\/3G data speeds. If those fail too, or they don\u2019t deliver the needed connection quality, calls may drop. <\/p>\n\n\n\n
There can be a few reasons why you\u2019ve received the incredibly annoying \u201cO2 has turned off 4G calls\u201d notification, and they are mostly no fault of yours. According to O2, this notification pops up if there has been a change of network, or you had an overnight data update on your device, which happens every 24 hours or so. Why this issue is peculiar to O2 and why the network provider has yet to prevent it is unclear.<\/p>\n\n\n\n
It could also be that your mobile device is incompatible with 4G calling, or your data plan doesn\u2019t include the feature. This explains why iPhone users are asking, \u201cWhy are 4G calls turned off on O2?\u201d more than other mobile devices. <\/p>\n\n\n\n
The good news is that fixing O2\u2019s 4G calling problem is pretty easy. Here\u2019s how:<\/p>\n\n\n\n
Try out these 5 superfast ways to fix the O2 turned-off 4G calls issue and get back to your mobile groove. <\/p>\n\n\n\n
It may seem obvious, but a simple turn-off-and-on solution is the best remedy for most mobile phone issues. If the problem source is from a data update, you should be all set!<\/p>\n\n\n\n
To view your phone\u2019s 4G calling settings, Head over to Settings > Network & Internet > Mobile Network > Advanced > 4G Calling. Confirm that it\u2019s toggled on. <\/p>\n\n\n\n
Poor mast signals may just be the cause of your O2 network problems<\/a>. Head over to the O2 network status checker<\/a> to see if the operator\u2019s engineers are carrying out maintenance work on it. If yes, stay on top of the problem by registering your details on the O2 Portal, so you\u2019ll be notified when it\u2019s been fixed. <\/p>\n\n\n\n Even if your mobile device is compatible with 4G calling, O2 may still limit your calls to 2G and 3G if you have certain limitations in your plan. What you can do is upgrade to a higher plan that offers more data and better speeds.<\/p>\n\n\n\n If all of the above solutions fail to correct your 4G calling network issues, contact O2 customer support<\/a> for a more specific diagnosis. Most of the time, the problem is network congestion in your area. <\/p>\n\n\n\n Tried everything from above, but the O2 4G calls turned-off issue remained? Here are some reasons why your O2 4G calls are not as stable as expected:<\/p>\n\n\n\n Radio frequency (RF) interference is the presence of electrical and unwanted signals that negatively impact the free flow of other communication systems. Look out for these potential sources of interference, such as nearby electronic and wireless devices, bad weather, leaky cables, and the rest.<\/p>\n\n\n\n Physical obstacles, such as mountains, trees, large structures, and even your own building materials, can block the signal from reaching your phone. It is a known fact that in the UK, the signal outside the building is almost always better than inside.<\/p>\n\n\n\n If a mobile mast is too far away from your location, your network signals will be poor, and you will encounter dropped or missed calls.<\/p>\n\n\n\n But worry not, as all these problems can be easily resolved by installing an O2 signal booster<\/a>. UCtel\u2019s 4G mobile booster<\/a> can massively improve your mobile coverage not only for O2 but also the performance of mobile networks available in the UK, such as EE, Three, and Vodafone. <\/p>\n\n\n\n4. Upgrade your data plan<\/h3>\n\n\n\n
5. Contact O2 Support<\/h3>\n\n\n\n
Still Having 4G Call Problems with O2? <\/h2>\n\n\n\n
1. Potential RF interference<\/h3>\n\n\n\n
2. Obstructions<\/h3>\n\n\n\n
3. Cell tower too faraway<\/h3>\n\n\n\n